Make it about the idea, not the person
Collaboration isn’t about avoiding disagreement. It’s about knowing how to disagree. The #1 rule when challenging someone: Make it about the idea, not the person. When people feel attacked, they defend. When people feel invited, they engage.
Hire for desire
The most important attribute to recruit for isn't competence, it's desire. Competence can be taught. Desire can't.
The art of curating attention
The Australian Museum in Sydney holds over 22 million specimens and cultural objects. But less than 1% is on display at any one time. Why? Because the goal isn’t to show everything. It’s to give just enough for visitors to understand, connect, and care about something. To create meaning and understanding, not to overload and overwhelm.
Most of us fear conflict, not because it’s sharp, but because it matters
We fear what might cost us something we care deeply about: a relationship, our credibility, our sense of belonging. But what if fear wasn’t the problem, what if it was just a sign we care?
Look sideways to boost your creativity
Creativity is just connecting things—especially things that haven't been put together before. Take transparent wood. Sounds impossible, right? But scientists at the KTH Royal Institute of Technology in Stockholm, led by Professor Lars Berglund, figured it out.
Don’t show everything. Show what matters.
Museum curators can teach as a lot about solving problems. The Australian Museum in Sydney holds over 22 million specimens and cultural objects. But less than 1% is on display at any one time. Why? Because the goal isn’t to show everything. It’s to give just enough for visitors to understand, connect, and care about something.
“Is this worth solving now?”
The deceptively simple filter that protects priorities and keeps teams focused on what matters. Not all problems are urgent. Not all problems are meaningful. This one question keeps teams from chasing noise, patching symptoms, or fixing things that don’t actually matter.
Reflection isn’t a luxury, it’s a performance multiplier
We’re all in a rush to do. Finish the work. Hit the target. Move on. A Harvard Business School study found that employees who spent 15 minutes at the end of their day reflecting on what they learned performed 23% better than those who didn’t.
Don’t just ask for help, ask the right person
My friend Simon Dobbin, a film art director, had two weeks to turn an Olympic-sized swimming pool yellow for a key movie scene. He tried food dye, but the colour vanished in chlorinated water. It only worked in drinking water. He was stuck. He knew the chemicals were part of the problem, so asked someone the right knowledge and found the solution. It’s simple and surprising.
Treating symptoms is like taping over the check engine light
Quick fixes are tempting. A symptom shows up—missed deadlines, poor morale, low sales—and we rush to solve it. But treating symptoms is like taping over the check engine light. Creating valuable change starts with asking better questions.
If you really want to learn something, teach it.
A 2014 study from Washington University found that students who believed they were going to teach what they were learning understood it more deeply than those who thought they’d just be tested on it. The shift? It’s not just about memorising answers—it’s about organising knowledge, connecting dots, and anticipating questions.
Give it all you’ve got. Don’t hold back.
When we hold back at work—our curiosity, our quirky ideas, our full intensity—we think we're being safe. But really, we're slowing down the whole system.
It’s not the facts, it’s the frame
A flat tire isn’t just a delay. It’s a story about staying calm under pressure. About helping someone. About the podcast that sparked your next great idea. The moment something happens, we get to choose: What meaning will we make of this? Stories are the glue that binds solutions to our biggest problems. They have four key elements.
Great ideas stay hidden when there's too much agreement
Not the nodding kind that means “I see your point,” but the kind that says, “Let’s not make this discussion uncomfortable.” But here’s the thing—progress doesn’t come from comfort. It comes from tension. Productive, respectful, creative tension. Inside is three phrases to use to create and manage constructive disagreement.
Creativity leaps forward with limitations, not blank with pages.
When Profession Andrew Maynard from Arizona State University created a course on AI in education, he didn’t start with exploring its possibilities—he started with understanding its limitations. The reason: limitations amplify creative thinking.
How to overcome the three key fears that hold back learning
Want to grow? Then expect fear to show up. Research shows we have three specific fears when it comes to learning something new: fear of uncertainty, fear of looking incompetent and fear of wasted effort. Having the courage to take a first step is the best way to control it and not let it hold you back.
Blame is the silent thief of growth
Blaming others makes us feel better, but it robs us of the chance to grow and get better. Growth isn't about avoiding failure, it’s about owning it and learning from it when it does.
Why brainstorming fails and how to fix it
How often at the start of a brainstorming workshop have you said, “No idea is a bad idea,” and then watch the room go silent. Why does this happen? Because people have been conditioned to believe that bad ideas are punished — with eye rolls, silence, or polite dismissal. Here’s how to fix it.
How Heston Blumenthal created a curiosity culture
In most workplaces, curiosity isn’t actively discouraged—it’s just forgotten. People get so busy “doing their jobs” that they stop asking why they’re doing them the way they are. Here’s how one of the world's most innovative chefs, Heston Blumenthal, built an empire by cultivating a curiosity culture.
AI demands we get used to stepping outside our comfort zone
It’s not just about knowing AI exists; it’s about being the one to find and express clearly the problems it can solve.